Shipping & Return's

At SAP CHAP, we take your skincare seriously and are here to ensure you have the best possible experience. Below, you’ll find answers to our most frequently asked questions about shipping and returns.

U.S. Shipping

We are thrilled to offer FREE standard shipping on orders of $20 USD or more. All shipping costs will be calculated during checkout. Please allow 3-5 business days for your shipment to process. You will receive an email containing your shipping information within that same timeline.

The 48 contiguous states will receive a tracking number. Depending on the shipping method you choose for all other shipping locations, you may or may not receive a shipping number. If you have any questions, please contact us.

It has been our experience that USPS standard shipping times are about 7 business days.

 

Canada Shipping

We also ship to all Canadian provinces, and we are thrilled to offer FREE standard shipping on orders of $50CAD or more. Shipping will be calculated in the checkout. 

We aim to process and ship your order as quickly as possible so you can enjoy your SAP CHAP products without delay. Please allow 3-5 business days for your shipment to process. You will receive an email containing your shipping information within that same timeline.

Depending on the shipping method you choose, you may or may not receive a shipping number. If you have any questions, please contact us.

Canada Post typically takes 10-20 business days depending on the province. These are estimates, as we cannot control transportation issues, strikes, or other unforeseen events.

However, rest assured that we will explore alternative shipping methods to ensure you receive your products promptly and be given the best rates possible.